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Bob Ryan, About Purpose, Inc. ©2007
I just attended a funeral for the mother of a friend/client and the pastor made an interesting observation. He said there are basically three kinds of people. First are those who slink into a room, trying to hide from anyone’s notice and staying for as short a time as possible. They come reluctantly, and then sneak out early. These people have little or no contact with anyone. Second are those who make an entrance into a room, announcing their presence and beginning immediately to “hold court.” These people use the words “I” and “me” almost exclusively. Third are those who enter a room and look immediately for someone they can help or encourage. These people use the word “you” far more than any other. “How nice to see you here. How are things with you today? Where is that lovely family of yours? Have you had any luck with your job search?”
Which one of these are you? Is your focus on avoiding any interpersonal interaction? Do you shirk from marketing events, customer celebrations, and employee parties? Do you dread these things because you might have to make “small talk” and listen to people prattle on about things in which you have no interest?
Or are you the rock star? Do you look at every occasion as an opportunity to “strut your stuff?” Do you sell yourself in every interaction, insinuate yourself into every conversation? Do you top every story and better every joke.
The pastor’s point, of course, was that this lovely woman was of the third type. She expressed sincere interest in what others were doing, their interests and their activities. She focused in on making them feel valued and respected no matter what situation they found themselves in.
Which of those three types of people do you think is most admired? Which do you think is eagerly welcomed into any and every situation? Which do you think is the most successful in anything she puts her hand to? Which of those types of people do you like working for your company, representing your product or service? Which of those types do you want to be?
There is no question to the timeless wisdom that suggests putting others first. That’s what servant leadership is all about. Unless and until you meet others’ needs, they cannot possibly be of value to you. Read or play this article in your next company meeting. Hold this reminder up as something all of us should be striving for. Challenge yourself and your co-workers to become known as that third type of person. And watch as the world looks on you with favor – not for what you can get, but because of what you give.
In memory of Vonnie Sundberg, 1944-2007