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Bob Ryan, About Purpose, Inc. ©2000
Here’s a useful worksheet for deciding how much a problem is worth. Work through the numbers to give you an estimate of what value of resources ought to go into solving the problem.
Assigning a dollar value to solving a problem
©Copyright, 2000, Bob Ryan, About Purpose, Inc.
Estimate the cost of not solving the problem, dealing with the situation or resolving the issue:
Hard costs: (Estimate in actual dollars)
o Lost business, or lost business opportunity, loss of market share
o Service or material rework (include personnel, travel, parts replacement, lost production time, etc.)
o Material waste
o Interest or late fees on payables or loss of same on receivables
o Personnel costs of lost or duplicated time
o Inadequate or inappropriate financing and/or debt structure
o Below-goal sales performance
o High employee turnover
Hard Costs Total…….............………..……..$________
Soft costs: (Estimate in value loss to the company, & in dollars if possible)
o Lack of focus or direction; inadequate planning
o Mismatch of company culture to company goals
o Dissatisfied customers, employees, or vendors
o Interdepartmental or interpersonal conflict
o Slow concept-to-market cycle
o Lack of creativity and problem solving skills
o Lack of exit strategy and/or succession plan for key personnel
Soft Costs Total………………………..........$________
Total Cost of the Problem.…...…………………………......…..$________
Price of the Solution.…...………………………………………..$________
Now, consider if and when you can recoup the investment in the solution, what the down side is of not solving the problem, and make your decision.