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Problem Solving Worksheet

Bob Ryan, About Purpose, Inc. ©2000

 

Here’s a useful worksheet for deciding how much a problem is worth. Work through the numbers to give you an estimate of what value of resources ought to go into solving the problem.

 

Assigning a dollar value to solving a problem

©Copyright, 2000, Bob Ryan, About Purpose, Inc. 

Estimate the cost of not solving the problem, dealing with the situation or resolving the issue:

 

    1. o       Lost business, or lost business opportunity, loss of market share

    2. o       Service or material rework (include personnel, travel, parts replacement, lost production time, etc.)

    3. o       Material waste

    4. o       Interest or late fees on payables or loss of same on receivables

    5. o       Personnel costs of lost or duplicated time

    6. o       Inadequate or inappropriate financing and/or debt structure

    7. o       Below-goal sales performance

    8. o       High employee turnover

 

 

    1. o       Lack of focus or direction; inadequate planning

    2. o       Mismatch of company culture to company goals

    3. o       Dissatisfied customers, employees, or vendors

    4. o       Interdepartmental or interpersonal conflict

    5. o       Slow concept-to-market cycle

    6. o       Lack of creativity and problem solving skills

    7. o       Lack of exit strategy and/or succession plan for key personnel

 

Total Cost of the Problem.…...…………………………......…..$________

 

Price of the Solution.…...………………………………………..$________

 

Now, consider if and when you can recoup the investment in the solution, what the down side is of not solving the problem, and make your decision.